Emergency Department Patient Communications (SMS/Email)

A few examples:
1) Automatically send patient journey information and waiting time information by SMS when patients arrive to ED

2) Enable clinicians to send digital copies of your patient discharge leaflets by SMS or email, with links to self help and safety netting sources.

3) Send information updates when patients are referred from one ED to a speciality or outpatient clinic and provide guidance and safety netting advice for the interim period. Doing so ensures patients do not ‘slip through the net’ and remain safe whilst waiting for their follow up.

4) Send invitations for patient feedback forms.

Get in touch via email, whatsapp or twitter to request a short demo.

Accessibility: Delivering content to patients mobile devices by SMS or email, ensures compatability with their pre-configured on device accessibility features such as screen readers, translation services, magnifiers and enhanced colour and display options, virtually eliminating all existing barriers to effective communication.

API: Our fully featured API allows you to entirely automate SMS/Emails from clinical or administrative systems, or enable administrators, nurses or clinicians to send custom SMS/Emails through the app or interactive web portal.

SMS Providers: Our tier one, UK based network delivers SMS to users phones in under 3 seconds (on average) with a 99.99% uptime. Have an existing SMS gateway provider? No problem! Our communications module can integrate with most other SMS gateways.

Email Providers: ED app uses only the most secure email standard, exceeding that of the NHS secure email specification. Want to use an existing NHS.net email account? No problem! Our communications module can integrate with most other email providers.

COVID-19 and Environmentally Friendly: No touch, digital information that can be safely saved and readily accessed from anywhere, anytime.